Knowledge base

Build a knowledge base
with AI

Let users help themselves. Describe your product or org and Omma builds a knowledge base with categorized articles, search, and a clean reading experience that deflects tickets and answers questions.

Support KBsHelp librariesInternal wikisProduct guidesFAQsOnboarding docs
For support and teams

Answers, before the support ticket

Every question a knowledge base answers is a ticket your team does not have to. Omma builds one that works: articles organized into categories, fast search, and a layout that makes answers easy to find and read. Describe your product and bring your content, and Omma builds a self-serve hub that scales support.

1
Articles organized into categories
2
Search across the whole base
3
A clean, scannable reading layout
4
Helpful and related-article links
Features

Everything a knowledge base needs

Categories and articles

Organize knowledge into clear categories and articles, so users find the right answer fast.

Search

Prominent, fast search that surfaces the right article from a few words - the heart of self-serve support.

Scannable layout

Headings, steps, callouts, and images that make articles easy to skim and follow.

Related and helpful

Related-article links and a "was this helpful" prompt that guide users and show you what to improve.

Bring your content

Paste your help content and Omma organizes and styles it, or have it draft articles from your notes.

Publish to your domain

Ship the knowledge base to your own domain, and add or edit articles by describing the change.

Build a knowledge base that deflects tickets

Describe your product. Omma builds the base.

Open Omma